SUPPORT / REPAIR A DEVICE

Book a hardware repair

For physical damages, when your device doesn’t turn on, your screen is blank, etc.

If you’re experiencing issues with your emails, connecting to the internet, network and server issues, etc. please Request IT Support.

Tell us what happened

Please enter as much details as to what happened, and why you're making a claim.*


Tell us about the device

What brand is your device?



Please enter the serial number*


Describe the fault and repair required*


Describe any exisiting visible damage not related to this repair


List any additional accessories being sent


Tell us about yourself

Name*


Email address*


Phone number*


Organisation


Address*



Suburb*


State*

Postcode*



Please select your service department closest to you...*

I have read the Service Authorisation Terms and agree to its terms and conditions.
I understand there is an $99 service fee that will be charged for any device that is out of warranty or has accidental damage. This will be paid prior to collection as per the Service Authorisation terms.